Privacy Policy

1. Introduction

Voxtral TTS ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at voxtralttsai.com and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account data: When you sign in with Google, we receive your name, email address, and profile picture from Google.
• Text input: Text you submit for speech synthesis is processed transiently and is not stored on our servers after audio generation.
• Voice uploads: If you use voice cloning, uploaded audio samples are processed and stored only for the duration necessary to create your voice profile.
• Payment information: Payments are processed by Paddle, our Merchant of Record. We do not directly collect or store credit card numbers or banking details.

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, character counts, and timestamps.
• Device data: Browser type, operating system, screen resolution, and language preference.
• Log data: IP address, access times, and referring URLs.

3. How We Use Your Information

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Communicate with you about updates, security alerts, or support.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.
• Generate aggregated, anonymized analytics to improve our platform.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Paddle: Our payment processor and Merchant of Record, for billing and subscription management.
• Google Firebase: For authentication and database services.
• Cloudflare: For hosting, CDN, and security services.
• Law enforcement: When required by law, court order, or governmental regulation.

5. Data Retention

We retain your account information for as long as your account is active. Text inputs are processed transiently and not persisted. Subscription and billing records are retained as required by tax and accounting regulations. You may request deletion of your account and associated data at any time.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication tokens, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

We use essential cookies required for authentication and session management. We do not use third-party advertising cookies. Firebase and Cloudflare may set functional cookies necessary for service delivery.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses where required, to protect your data during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].